I felt so angry and misunderstood. However, I must admit I was rude and abrupt, but I didn't want to listen to a long explanation when I knew the answer and whatever they said wasn't going to change it.
Let me tell you what happened.
My friend showed me her passport. "I have the visa already!"
I looked at it, but it was a sticker on the outside with a barcode.
"No, that isn't the visa. That was for the passport office so they didn't lose your passport."
I showed her a real visa inside the passport.
"No," she said. "There was an email before about it..."
"No! It isn't the visa," I said. "I don't want to see the email. I know visas go inside."
"You didn't listen!"
"Sorry. But I know it isn't the visa." I walked away. My friend was very angry and slammed the door.
We didn't talk for a while, but I can hear her singing now. So, maybe we can talk about it later.